RH

Two Men And A Truck

Location Manager / Supervisor

Launch your career with TWO MEN AND A TRUCK® and discover the opportunities for growth! The franchise site-manager is responsible for carrying out the day-to-day franchise operations to meet established operating goals, standards, sales and profits. This is accomplished primarily through: hiring, training & motivating employees, controlling costs, managing daily franchise operations, and consistently exceeding customer expectations.

WHAT WE OFFER

  • Base annual salary + performance-based bonus! $35,000 – $45,000 (depending on experience)
  • Full time work
  • Benefits: Medical, dental and vision
  • 401k
  • Paid vacation
  • Cell phone reimbursement

RESPONSIBILITIES

  • Promote and protect the TWO MEN AND A TRUCK® brand
  • Responsible for the direction and day-to-day supervision of all movers and drivers
  • Review financial statements, sales/activity reports, and other performance data to measure productivity and goal achievement; determine areas needing cost reduction and program improvement
  • Determine staffing requirements; interview, hire and train new employees, or oversee these processes
  • Responsible for employee accountability and adherence to franchise and system standards and policies
  • Direct employee scheduling and daily dispatch of movers and drivers
  • Responsible for employee development and corrective action programs
  • Oversee all workers compensation and unemployment claims
  • Coordinate and direct the fleet maintenance and equipment inventory programs
  • Ensure compliance with all DOT regulations and FMCSA guidelines
  • Handle customer concerns and oversee damage resolution process
  • Responsible for being the “on-call” emergency contact outside of normal business hours
  • Participate in regular training and development programs offered through STICK MEN UNIVERSITY® to further the knowledge of the system
  • Actively participate in community, industry or other relevant associations

REQUIREMENTS

Because moving is stressful, we seek candidates with a commitment to customer service and an appreciation for variety in your job!
  • Infectious enthusiasm, energy, and attention to details
  • Driven to exceed goals and to be the best
  • Demonstrated leadership skills, enthusiasm, and pursuit of excellence is required
  • Bachelor’s Degree in business, management, or other related field is preferred but not required
  • Excellent organizational, time management, and communication skills
  • Demonstrated ability to lead by example to motivate, develop, and direct people
  • Ability to assess the performance of self, employees, and franchise to make improvements or take corrective action
  • Strong decision making ability
  • Understanding of and commitment to customer service and the TWO MEN AND A TRUCK® core values
  • Must be proficient with the following Microsoft applications:
    • Excel
    • Word
    • Outlook

Management / Consulting

Tagged as: financial statements, manager, measure productivity, staffing, supervision