RH

Start Corporation

Customer Service/Call Center

Job Description

Provide quality customer service in a call center environment. Excellent customer service skills, good attitude and dependability a MUST. Shift work required, weekends and holidays. 1-2 years of customer service/answering service experience required.

This position allows for growth within the company.

Duties include, but are not limited to, the following:
Answering incoming calls, greeting the callers, providing required information, data entry, solving issues, transferring incoming calls or taking messages.

Relaying and routing verbal and written messages and placing telephone calls as directed

Performing clerical duties like proofreading, typing, accepting orders, e-mail

Skills and Specifications:
Detail Oriented
Impressive telephone etiquette
Great communication skills as well as ability to work with others in close manner
Ability to understand, and execute complex written and verbal instructions
Exceptional computer skills, good organizing and planning skills
Able to deliver excellent customer service, externally and internally
Able to work in a fast-paced, multitasking environment.

 

Company Description

The Start Group is a family of companies: Start Advertising & Marketing, Inc., Start Corporation, and Start Performance – employing professionals providing marketing support services for clients nationwide.

Start Advertising & Marketing, Inc. is the flagship company of The Start Group. This 47-year-old full-service agency provides an array of advertising and marketing services for consumer and business-to-business clients, as well as dozens of independent telecommunications companies in 20 states.

Start Corporation, our in-house Customer Care Call Center, offers in-bound and out-bound Call Center services, including customer service support and technical support services primarily for the telecommunications, mobility, and medical industries, as well as other services for over 250 businesses in the region.

Start Performance provides trade show management

Start Advertising & Marketing

Why Work Here?Great work environment, team players, good benefits

The Start Group is a family of companies: Start Advertising & Marketing, Inc., Start Corporation, and Start Performance – employing professionals providing marketing support services for clients nationwide. Start Advertising & Marketing, Inc. is the flagship company of The Start Group. This 47-year-old full-service agency provides an array of advertising and marketing services for consumer and business-to-business clients, as well as dozens of independent telecommunications companies in 20 states. Start Corporation, our in-house Customer Care Call Center, offers in-bound and out-bound Call Center services, including customer service support and technical support services primarily for the telecommunications, mobility, and medical industries, as well as other services for over 250 businesses in the region. Start Performance provides trade show

Customer Service

Tagged as: call center, customer service