Summary: Performs duties as delegated by the medical provider which enable the efficient flow of patients and assists in the provision of quality health services. Only tasks can be delegated and cannot be re-delegated by the NAP. Nursing judgment and decision making are not delegated tasks.
Duties and Responsibilities include the following. Other duties may be assigned.
1. Prepares patients to be seen by the provider. Performs routine procedures (i.e. blood pressure, vital signs, weight, oxygen saturation) as needed and documents in chart. Notifies medical provider if vital signs are outside established ranges (systolic BP over 140, systolic BP under 100, diastolic over 90 or below 60, heart rate below 60 or over 100, respiratory rate over 20 in adults and over 30 in children, temperatures over 100, oxygen saturation below 95%).*
2. Appropriate use of EMR including messaging, scheduling appointments, review of labs/notes and history documentation.*
3. Documents height, weight, head circumference, vision screening, developmental screen, risk assessment, and other history components needed for patient care in EMR.*
4. Documents chief complaint, medication list, social history, family history, medical history and surgical history in EMR. Notifies medical provider if chief complaint is chest pain, shortness of breath, difficulty breathing, slurred speech, fainting or other potentially life-threatening complaints.*
5. Documents all observations/procedures/services in EMR.*
6. Assists medical provider with procedures such as gynecological exams, pap smears, EKG’s, nebulizer treatments, minor surgical procedures and IM and joint injections.
7. Must be willing and able to perform laboratory services if needed, such as blood glucose, hemoglobin, cholesterol, and all other in-house labs.
8. Escorts patients to appropriate areas such as room, lab, restrooms, and any other area requested by patient.
9. Takes messages from the patient for the medical provider. Does not triage. Triaging is the screening and classification of ill or injured patients to determine their medical needs. It is the responsibility of the RN or medical provider to determine priority of care.
10. Cleans and maintains equipment; includes the use of the autoclave for sterilization.*
11. Responsible for stocking exam rooms with paper and supplies daily.*
12. Checks room after every patient use and prepares for next patient. This includes cleaning surfaces with appropriate disinfectant when soiled and at the end of every session.*
13. Turns off lights, etc. in the exam rooms and prepares rooms for the next day at the end of each session.*
14. Keeps nurses station stocked with appropriate forms and equipment.*
15. Covers during times of staff shortage as needed. This includes working in other departments and travel to other sites.*
16. Performs clerical duties as clinical receptionist. Makes referral appointments and radiology appointments as needed. Notifies patient of appointment either via telephone or mail.*
17. Calls patients no later than the day before to remind them of their upcoming appointment and document same in notes section.*
To perform this job successfully, an individual must be able to perform each essential duty satisfactory. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
High school diploma or general education degree (GED); graduate of an approved school or training program for MOA or nursing assistant is preferred but not mandatory. On the job skills training will be provided which will assure competency. Prior experience working in an ambulatory health care setting such as an emergency room or an outpatient clinic is preferred.
Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.
Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.
Ability to apply common sense understanding to carry out detailed but uninvolved written or oral instructions. Ability to deal with problems involving a few concrete variables in standardized situations.
Certificates and Licenses:
Medical Assistant/LPN Certification
CPR certification required
Knowledge, Skills and Other Abilities:
Basic clinical knowledge to include preparing patients for provider visits and understanding routine protocols is required. Ability to develop and maintain personable yet professional relationship with patients and staff is required. Desktop, PC, word processing software, scales, measuring board, copier, fax, and telephone. Equipment to be used includes laboratory equipment, EKG machine, audiometer and autoclave
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Very busy atmosphere. Highly stressful when dealing with individual personalities of co-workers, patients and their families. Usually moderate noise level. Potential for regular exposure to blood-borne diseases (Category I). Potential for exposure to chemical hazards (Category B).
Occasionally you might be instructed to travel away from your primary work site to work at another site. Please be reminded that you are an employee of Community Medicine Foundation, Inc., and you are expected to be available to work at any of the locations. Personal extenuating circumstances that would prohibit you from traveling to another site may be taken into consideration.