Job description
Summary: Assess and diagnose assigned clients experiencing mental health issues and behavioral problems in an outpatient setting. Provide appropriate treatment and/or consultation with care providers about treatment options.

Duties and Responsibilities include the following. Other duties may be assigned.

Assists the primary care provider in recognizing, treating and managing mental/behavioral health and psychosocial issues and acts as a contributing member to the primary care team;
Conducts client intakes, focusing on diagnostic and functional evaluations, then makes recommendations to the primary care provider concerning the clients’ treatment goals and plan;
Provides consultation and training to the primary care providers to enhance their skill and effectiveness in recognizing and treating mental health problems;
Provides brief, focused intervention for clients who are in need of mental health services;
Gives primary care providers timely feedback about the clients’ care, treatment recommendations and progress via documentation in the client’s record and verbal feedback;
Advises the primary care provider about which clients are better served at the primary care setting and which should be referred to specialty mental health facilities or elsewhere;
Initiates follow-up to ascertain how clients are doing and to determine if any changes in treatment approaches are indicated;
Develops, where indicated, relapse prevention plans and helps clients maintain stable functioning;
Assists in the detection of “at risk” clients and in the development of plans to prevent worsening of their condition;
Monitors and coordinates the delivery of health services for clients as related to behavioral health care, including linking with other treatment providers not only within the primary care setting but, with the clients’ permission, outside it as well;
Assists, to the extent feasible, in the clients’ community functioning by helping with public benefits, vocational rehabilitation, social support, housing, etc;
Documents the clients’ progress and diagnostic information in the clients’ electronic medical record;
Keeps the primary care providers fully informed of the clients’ needs and progress and works with providers to formulate treatment plans;
Works, where indicated, to effect behavioral changes in clients with, or at risk for, physical disorders and helps them make healthier lifestyle choices;
Provides clients with self-management skills and educational information needed so they can be full participants in their own treatment and recovery;
Helps the clients, where indicated, to cope with chronic conditions like pain and diabetes;
Provides consultation to health center management and other team members about behavioral services and suggested areas of outcome and program evaluation;
Assists the clients in complying with any medical treatment initiated by the primary care provider, such as offering strategies to cope with medication side effects;
Makes recommendations for treatment for substance use disorders.

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.


Master’s degree in Psychology, Social Work, Counseling, or related Behavioral Services field required. More than 1-year experience in broad range of clinical interventions and mental health assessment specific to the medically underserved client population. Prior experience working in an ambulatory health care setting such as an outpatient health care center is preferred.

Language Ability:

Excellent communication skills (written and verbal) and strong attention to detail are critical. Ability to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.

Math Ability:

Ability to add, subtract, multiply, and divide in all units of measure, using whole numbers, common fractions, and decimals. Ability to compute rate, ratio, and percent and to draw and interpret bar graphs.

Reasoning Ability:

Ability to apply common sense understanding to carry out detailed written or oral instructions. Ability to deal with problems involving a few concrete variables. The ability to combine pieces of information to form general rules or conclusions (includes finding a relationship among seemingly unrelated events). The ability to apply general rules to specific problems to produce answers that make sense.

Certificates and Licenses:

SC Licensed as Master Social Worker, Professional Counselor or Masters in Mental Health Counseling required. CADC (Certified Alcohol and Drug Counselor) desirable.

Knowledge, Skills and Other Abilities:

Ability to provide culturally-competent treatment services to diverse client populations. Excellent working knowledge of behavioral medicine and evidence based treatments for medical and mental health conditions. Knowledge of community resources and treatment agencies enabling appropriate referrals for specific client needs. Ability to work through brief client contacts as well as to make quick and accurate clinical assessments of mental and behavioral conditions. Comfortable with the pace of primary care and working with an interdisciplinary team. Good knowledge of psycho-pharmacology. Ability to design and implement clinical pathways and protocols for treatment of selected chronic conditions.

Physical Demands:

The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

While performing the duties of this job, the employee is regularly required to stand; walk; use hands; reach with hands and arms and talk or hear. The employee is frequently required to sit. The employee is occasionally required to climb or balance and stoop, kneel, crouch or crawl. The employee must occasionally lift and/or move up to 25 pounds. Specific vision abilities required by this job include close vision.

Work Environment:

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Very busy atmosphere. Highly stressful when dealing with individual personalities of co-workers, patients and their families. Usually moderate noise level. Potential exposure to blood-borne diseases (Category I). Potential for exposure to chemical hazards (Category B).

Travel Requirements

Occasionally you might be instructed to travel away from your primary work site to work at another site. Please be reminded that you are an employee of Community Medicine Foundation, Inc., and you are expected to be available to work at any of the locations. Personal extenuating circumstances that would prohibit you from traveling to another site may be taken into consideration.

Counseling / Healthcare

Tagged as: community health, healthcare, medical