Customer Service/Call Center Agent
Compensation: $9.00 per hour
Employment type: Full-time
Provide quality customer service in a call center environment. Excellent customer service skills, good attitude and dependability a MUST. Shift work required, weekends and holidays. 1-2 years of customer service/answering service experience required. Dispatcher experience a plus.
This position allows for growth within the company.
Duties include, but are not limited to, the following:
Answering incoming calls, greeting the callers, providing required information, transferring incoming calls or taking messages
Relaying and routing verbal and written messages and placing telephone calls as directed
Performing clerical duties like proofreading, typing, accepting orders, e-mail
Skills and Specifications:
Impressive telephone etiquette
Great communication skills as well as ability to work with others in close manner
Ability to understand, and execute complex written and verbal instructions
Exceptional computer skills, good organizing and planning skills
Able to deliver excellent customer service, externally and internally
Able to work in a fast-paced, multitasking environment.