New Hope Treatment Centers

Human Resources Generalist/Staffing Supervisor

The Human Resource Staffing Supervisor is responsible for the daily staffing requirements of the facility. This includes, filling understaffed shifts and supervising all Pool status staff.
  • Responsible for the supervision of all Pool status staff >80. This includes the handling of Pool personnel issues (time and attendance, disciplinary actions), the tracking of all required trainings and credentialing for these staff, tracking of their availability on a monthly basis, and maintaining contact with these staff members.
  • Responsible for one or two shifts of the facility; this includes all 8 programs, their schedules- populating and filling using pool availability; Approving all requests to work, trades and offers; Working with Team Supervisors and Residential Managers on staffing and scheduling changes.
  • Collaborate with Recruiting Department providing hiring needs for all programs and shifts based on need.
  • Assumes responsibility for training all incoming Pool employees from orientation and transfers.
  • Receives and approves all time off (vacation, sick, leave of absences, military leave, etc) for specific shift as designated (shared responsibility).
  • Maintains schedule of availability for designated staff (shared responsibility).
  • Confirms and submits Pool staff hours in Time and Attendance system and submits to Payroll. (This includes editing and approving time cards of pool employees using time sheets.)
  • Maintains awareness of overtime hours worked by staff and conveys information to Director of Human Resources. (Shared responsibility)
  • Monitors performance of staff supervised and responsible for the administration of their duties.
  • Provides prompt and objective coaching and counseling.
  • Assures timely performance appraisals of staff supervised.
  • Perform other related tasks as may be assigned by the Director of Human Resources, HR Manager.
  • Coordinates with and maintains effective working relationship with Team Supervisors, Residential Managers and Program Directors.
  • Minimum Qualifications: Bachelors Degree in Human Resources or related field with five years administrative (operations, scheduling, or staffing experience) required.
  • Experience with ShiftHound, Ability SmartForce or other workforce management software highly preferred. Prior supervisory experience required.
  • Strong written and verbal communication skills.
  • Has knowledge of the rights of children and adolescents as residents in this facility.
  • Sound administrative skills to include proficiency in Microsoft Office (Word, Excel, and PowerPoint) products.
  • Ability to establish and maintain effective working relationships with co-workers, supervisors, referral sources and the general public.
  • Ability to understand and follow complex oral and written instructions and technical or legal terminology.
  • Assists in the maintenance of time records as it relates to the manpower budget.
  • Responsibility for accurately and timely supervision of time and attendance.
  • Monitoring of time punches, including early/late punches breaks or inappropriate punches.

Human Resources

Tagged as: hr, HR generalist, human resources, staffing, staffing supervisor