Insurance Institute for Business & Home Safety

Instrumentation Tech

Job Purpose

The Electrical and Instrumentation Technician provides support for research projects. The Technician is expected to troubleshoot electrical and instrumentation equipment to support a wide variety of projects, and/or research refinements. Teamwork and coordination are essential to success.

Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Performs, documents, and records preventative and routine maintenance, troubleshooting, inventory, building, and storage of electrical equipment, including instrumentation, controls, and data systems at the IBHS Research Center. 
  • Serves as liaison with outside vendors or manufacturer’s technicians who may be needed from time to time to maintain, train, or calibrate electrical equipment.
  • Assists in working with engineering staff to develop instrumentation plans for tests of buildings in the large laboratory and with smaller component and system tests carried out at various locations.
  • Diagnose cause of electrical, or mechanical malfunction or failure and performs preventative and corrective repairs. This may include, but is not limited to:
    • Assembly of instrumentation support structures and attaching of sensors
    • Troubleshooting data acquisition systems including cabling and connections
    • Troubleshooting testing equipment
    • Run conduit pull cable and wire through conduits and terminate joints
  • Plans, performs, documents, and records periodic electrical testing and recommends, or initiates modification, or replacement of equipment which fails to meet acceptable operating standards. This may include, but is not limited to:  
    • PLC System(s) and controls
    • Pressure sensors
    • Data acquisition systems
    • Laboratory testing equipment
    • Force sensors
  • Building of electrical panels and systems.
  • Assists with moving test specimens into and out of test laboratory as well as setup and removal of equipment and instrumentation used in tests.
  • Expected to be a creative and active team member who will always try and improve the work being performed and instrumentation being used.


Education: High School diploma or equivalent, Certification from trade school/program focusing on electrical, engineering, instrumentation or related field; Associate’s degree in electrical or engineering is preferred.

Experience: Two (2) or more years’ experience as an electrical technician in an industrial or construction environment. Knowledge of PLC systems / controls, Allan Bradley Controls Software, Rockwell Automation System, and data systems would be an asset.


Problem Analysis – The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.

Decision making/Problem solving/Critical thinking – Uses good judgment. Demonstrates ability to recognize, identify, clearly isolate and define problems. Weighs relevance and accuracy of information. Considers alternatives and consequences before making decisions and offers workable solutions. Seeks advice when appropriate. Makes sound recommendations.

Adaptability – Handles day-to-day challenges confidently, adjusts to multiple demands, shifting priorities, shows resilience in adversity, flexible and manages tough decisions.

Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Builds Relationships – Relates to internal and external customers in an open and friendly manner.  Values teamwork and collaboration.

Focus on Quality – Sets high quality standards and strives for continuous improvement and quality assurance.

Insight – Having and gaining insight into situations, problems and processes. Deconstructing problems and systematically investigating the various components. Having a complete picture of the context and overview of the whole problem. Uses relationships to achieve objectives for the specific situation.

Integrity – Adherence to standards, values and rules of conduct associated IBHS culture. Exhibits high levels of trustworthiness with confidential information or documents.

Learning Ability – The ability to absorb new information from a variety of sources in a short time frame. Can use new information to improve processes and decision making.

Problem Analysis – The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.

Knowledge, Skills & Abilities

Position competencies and KSA’s are typical of a person with 2-5 years similar experience.

Computer Skills – Intermediate proficiency in Microsoft Office products. Ability to learn proprietary software and/or statistics or analytical software. PLC programming, C/C++ or other programming language experience preferred.

Eye-hand Coordination – Advanced ability to work with small parts, such as circuits and wires, soldering and sensors, etc., and install precisely according to written schematics, documentation or verbal instructions.

Language Skills – Advanced ability to read and comprehend complex written and verbal communications in English. Ability to write very clearly and with attention to grammar and substantive detail. 

Mathematical Skills – Ability to work with higher mathematical concepts, such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills – Ability to exercise good judgment under limited supervision. Can apply common sense understanding to carry out detailed, but uncomplicated written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Ability to deal with “best-of” decision making when choices aren’t always black and white. Ability to multi-task and be persuasive.

Integrity and Confidentiality – Keen awareness of high level of sensitive information, unwavering commitment to confidentiality; ability to be viewed as resource to management team and employees alike.

Information Technology

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