Insurance Institute for Business & Home Safety

Construction & Facilities Manager


Job Purpose

Focuses on supervising and day-to-day management, coordination, and execution of plans, which are developed in collaboration with the General Manager.  This position is responsible for the design, development, execution, and quality assurance validation of the construction, fabrication, movement, anchorage and removal of test specimens as well as scheduling and management of facility maintenance activities, including those for the medium voltage equipment. Manages work by internal staff and outside contractors related to these areas of responsibility.

Essential Duties and Responsibilities

To perform the job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

  • Schedule creation and execution of technicians and workload, understanding task interdependency to determine if work is progressing ahead, behind, or to plan.  Hold team accountable for productivity and adherence to test parameters/quality.
  • Assists the General Manager with research project details, adequately defined by researchers, and are properly communicated to, and executed by the production team throughout the project.
  • Forward thinking in management approach to anticipate potential issues, practice building details of the construction, and progressively work solutions.
  • Manage and supervise a team of technical staff assigned to the construction, fabrication, machining, and electrical functions at the Research Center. This involves information flow, project details, delegation of responsibility, setting realistic and attainable timelines, incorporate changes and coaching associates.
  • Review construction documents and work within IBHS contract procurement policies and procedures. Provide construction scheduling and cost estimates for strategic research planning.  Provide technical advice to assist in decision making and scheduling of testing. Serve as a teacher/mentor and make recommendations in area of expertise.
  • Create and maintain a PM program with an eye for continuous quality improvement for the research center in a world class manner.
  • Manage/schedule outside contractors providing facility maintenance/safety checks as well as internal staff activities required to maintain facilities. Serves as emergency contact for monitoring companies, and other vendors.  
  • Assist with budget management for tools and equipment needs at the Research Center. Manage the production, maintenance, and safety portion of the operating budget.
  • Obtain and maintain needed safety certification(s). Works closely with the Safety Officer (General Manager) to ensure that appropriate safety procedures are in place and are followed for all laboratory activities, including in-house staff as well as on site contractors.
  • Firm knowledge of electrical distribution systems at a site, building, and machine level and can diagnose electrical system issues and coordinate work with either IBHS staff or outside vendors.

Direct reports

This position supervises up to 8 technicians.


Knowledge, Skills & Abilities

Education/Experience – Bachelor’s degree in construction field preferred. HS diploma and Construction/Electrical certification required.  Ten (10) or more years of experience in the engineering or construction industry, including supervisor experience.  Position competencies and KSA’s are typical of a person with 10-15 years similar experience.

Ability to read, analyze, and interpret blueprints and drawings.

Computer Skills – Intermediate proficiency in Microsoft Office products. Ability to learn proprietary software and/or CAD drawing packages preferred.

Language Skills – Advanced ability to read and comprehend complex written and verbal communications in English. Ability to write very clearly and with attention to grammar and substantive detail. 

Mathematical Skills – Ability to work with higher mathematical concepts, such as probability and statistical inference. Ability to apply concepts such as fractions, percentages, ratios, and proportions to practical situations.

Reasoning Skills – Ability to exercise good judgment under limited supervision. Can apply common sense understanding to carry out detailed, but uncomplicated written or oral instructions. Ability to deal with problems involving few concrete variables in standardized situations. Ability to deal with “best-of” decision making when choices aren’t always black and white. Ability to multi-task and be persuasive.

Conflict Management and Negotiation Skills – Ability to navigate, negotiate and resolve tough issues. Dealing with intense emotions or deeply held beliefs; ability to deescalate controversial topics or conversations; desire and approach to achieve a win/win resolution if possible.

Integrity and Confidentiality – Keen awareness of high level of sensitive information, unwavering commitment to confidentiality; ability to be viewed as resource to management team and employees alike.


Analytical – Synthesizes complex or diverse information; Collects and researches data; Uses intuition and experience to complement data; Designs work flows and procedures.

Builds Relationships – Relates to internal and external customers in an open and friendly manner.  Values teamwork and collaboration.

Leadership/Management/ Strategic Thinking – Fosters a cohesive, supportive work environment. Focuses on achieving results in an effective and timely manner. Communicates and executes organization policy. Clearly conveys goals and expectations. Communicates ideas persuasively. Paves the way for positive change. Formulates objectives and priorities. Implements plans consistent with the long-term interests of the organization. Capitalizes on opportunities and manages risks.

Decision making/Problem solving/Critical thinking – Uses good judgment. Demonstrates ability to recognize, identify, clearly isolate and define problems. Weighs relevance and accuracy of information. Considers alternatives and consequences before making decisions and offers workable solutions. Seeks advice when appropriate. Makes sound recommendations.

Delegating – Assigns responsibilities and authority to the right employees, taking their interests, ambitions, development and competency into account. Following up on delegated tasks.

Focus on Quality – Sets high quality standards and strives for continuous improvement and quality assurance.

Insight – Having and gaining insight into situations, problems and processes. Deconstructing problems and systematically investigating the various components. Having a complete picture of the context and overview of the whole problem. Uses relationships to achieve objectives for the specific situation.

Adaptability – Handles day-to-day challenges confidently, adjusts to multiple demands, shifting priorities, shows resilience in adversity, flexible and manages tough decisions.

Integrity – Adherence to standards, values and rules of conduct associated IBHS culture. Exhibits high levels of trustworthiness with confidential information or documents.

Problem Analysis – The ability to detect problems, recognize important information, and link various data; to trace potential causes and look for relevant details.

Learning Ability – The ability to absorb new information from a variety of sources in a short time frame. Can use new information to improve processes and decision making.

Employee/Manager Development – Coaches, trains, and develops employees. Gives positive and critical performance feedback that is timely and direct. Takes action to address performance problems. Communicates performance standards and follows for performance. Demonstrates personal growth and learning.

Working conditions

Work is primarily performed in a laboratory setting. High level of probability of obstacles in pathways, working indoors or outdoors; working with or around heavy machinery as well as highly sensitive data collection and analytics equipment. Environment involves testing construction related materials. High probability of coming in contact with heavy objects, high powered construction equipment; nails; roofing supplies and materials. Area may be littered with construction or testing debris – use of safety PPE is mandatory in the laboratory area.

Physical requirements

Medium work. Exerting up to 50 pounds of force occasionally, and/or up to 30 pounds of force frequently, and/or up to 10 pounds of force constantly to move objects.

The worker is subject to hazards. Includes a variety of physical conditions, such as proximity to moving mechanical parts, moving vehicles, electrical current, working on scaffolding and high places, exposure to high heat or exposure to chemicals.

The worker is subject to noise. There is sufficient noise to cause the worker to shout in order to be heard above ambient noise level.

  • Visual Acuity – close visual acuity to perform an activity such as computer typing, extensive reading, preparing and analyzing reports, documenting minutes of a meeting.
  • Hearing – Perceiving the nature of sounds at normal speaking levels with or without correction. Ability to receive detailed information through oral communication, and to make the discriminations in sound.
  • Talking – Expressing or exchanging ideas by means of the spoken word. Those activities in which they must convey detailed or important spoken instructions to other workers accurately, loudly, or quickly.
  • Fingering – Picking, pinching, typing or otherwise working, primarily with fingers rather than with the whole hand as in handling.
  • Climbing. Ascending or descending ladders, stairs, scaffolding, ramps, poles and the like, using feet and legs and/or hands and arms. Body agility is emphasized. This factor is important if the amount and kind of climbing required exceeds that required for ordinary locomotion.
  • Stooping. Bending body downward and forward by bending spine at the waist. This factor is important if it occurs to a considerable degree and requires full motion of the lower extremities and back muscles.
  • Reaching. Extending hand(s) and arm(s) in any direction.
  • Standing. Particularly for sustained periods of time.
  • Walking. Moving about on foot to accomplish tasks, particularly for long distances or moving from one work site to another.
  • Pushing. Using upper extremities to press against something with steady force in order to thrust forward, downward or outward.
  • Pulling. Using upper extremities to exert force in order to draw, haul or tug objects in a sustained motion.
  • Lifting. Raising objects from a lower to a higher position or moving objects horizontally from position-to-position. This factor is important if it occurs to a considerable degree and requires substantial use of upper extremities and back muscles.

Construction / Facilities / Management / Consulting

Tagged as: construction, Construction Management, facilities, management, manager