RH

Leroy Springs, Inc

Intern-Guest Services

OVERVIEW

Provides assistance with Greenway operations in Guest Services. Assists team to help reach short and long-term goals and help deliver exceptional experiences to all guests. Through this internship, learn real life skills regarding all stages of successful program development and execution, member and guest relations and management, computer program management as well as gain exposure to other departments and roles.

KEY FUNCTIONS

Ability to learn new and necessary skills Learn quickly and think independently
Apply learned skills to real life situations
Ability to assist with necessary administration/clerical work
Assistance with guest servicesAssist with facilitation of membership management
Assist with data upkeep and management
Provide excellent customer service
Assist with member and guest inquiries
Assist with set up and day of operations at events
Comfortable working at welcome stations and greeting guests as needed
Additional Responsibilities Attend necessary meetings
Effectively manage time to ensure all assigned tasks are complete and on-time
All other duties as assigned
KNOWLEDGE, SKILLS and ABILITIES

Ability to travel to different locations as needed
Self-starter, demonstrated ability to take initiative and manage daily challenges; ability to work well with team and individually
Must have a love for the outdoors and participating in outdoor recreation activities such as hiking, kayaking, fishing etc.
Must be flexible and be able to adapt to quickly changing scenarios
Excellent interpersonal skills and an ability to relate to people of all ages including children
Strong organizational skills and time management skills with ability to prioritize tasks
Strong computer skills
Must be reliable, dependable, professional and trustworthy
SPECIAL REQUIREMENTS

CPR, First Aid, AED certification; will train

Child Abuse Prevention training; will train

REPORTING TO THIS POSITION

No supervisory responsibilities

PHYSICAL REQUIREMENTS

Must be physically able to operate a variety of automated office machines and equipment including computers, calculators, general office equipment, telephone, camera, etc. Able to exert up to ten pounds of force occasionally and/or a negligible amount of force frequently or constantly to lift, carry, push, pull or otherwise move objects. Must be able to walk long distances over various terrains during events and activities.

Customer Service

Tagged as: customer service, hospitality, internship