RH

SC Welcome Center

Job opportunity for a Part Time/ Temporary Tourism Coordinator

Job Purpose:  Perform excellent, front-line customer service to every guest at a South Carolina Welcome Center in order to increase guest spending in South Carolina through front-line information service and promotion of South Carolina’s destinations, thus influencing current and future guest travel plans.

Duties under general supervision:

o     Perform front-line marketing by way of customer service at a South Carolina Welcome Center to include but not limited to:

o    Accommodation/ attraction reservation service

o    Distribution of literature as appropriate

o    Assistance with directions to guests

o    Greeting each guest with friendliness, hospitality, and a genuine smile

o    Representing the state in a courteous, professional manner including a clean and professional appearance as

the dress code policy warrants

o      Package promotional materials as instructed

o       Assist in maintaining accurate records of promotional materials

o        Assist in compiling and recording required activity reports for the Welcome Center

o        Openly and tactfully communicate, participate, and advocate a professional, team-oriented atmosphere

o        Perform relate duties as required by the supervisor

Applicant Requirements:

o      Excellent oral and communication skills

o       Ability to stand and walk for long periods of time

o       Ability to stock literature

o       Ability to lift, squat, and stoop with up to 50 lbs.

o      Ability to be proficient with a personal computer

o     Ability and flexibility to work a schedule that includes weekends, holidays, and call-ins (see below)

o     Ability to participate in training (when available) to include, but not limited to:

o    On-site/Corridor training

o    Staff meetings

o    Emergency preparedness/ safety procedures

Work Schedule:

o    “As Needed” schedule and is less than 29.5 average hours per week

o    Welcome Centers hours are 9 a.m. to 5 p.m. 7 days per week

o    Meetings and training opportunities are often scheduled before or after work

o    Work hours include, but are not limited to:

o    Weekends (Saturdays AND Sundays)

o    Call-Ins

o    Holidays

§  Welcome Centers are open most official Federal and State holidays

§  Currently (subject to change), Welcome Centers are closed on:

Ø  Thanksgiving Day

Ø  Christmas Eve

Ø  Christmas Day

Ø  New Year’s Day

*Part time could possibly turn into full time in the near future

To Inquire:  Contact Kathryn Totherow at 803-548-2880 or visit the South Carolina Welcome Center in Fort Mill at I-77 south bound, mile marker 89, Fort Mill, SC  29708 to obtain an application.

Government / Military

Tagged as: customer service, state, tourism