RH

Atlas Copco

Contract Renewal Specialist, Compressor Technique

The Role

Manage the Service Plan Portfolio for the CTS team. Renew service contracts for assigned region through direct communication with the end users. Take actions to drive improved renewal rates within the portfolio. Create and maintain service contract files. Create weekly and monthly reports. Continuously seek to identify and implement improved contract processes and procedures. Modify contracts for changes. Audit contracts as needed for invoicing and service discrepancies. Communicate effectively with the local Service Sales Managers as a effective sales team.

Perform assigned duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.  Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

Perform additional duties as assigned.

 

What you can expect from us?

 

Drive your Career, Explore Opportunities, Realize your Passion . . .

We at Atlas Copco believe that there is always a better way.  This spirit drives us to provide leading edge technology, innovative and sustainable products, as well as best in class service to our customers around the globe.

That’s where you come in – we believe our people make it happen. We provide a collaborative, inclusive and flexible work environment along with competitive compensation and comprehensive wellness & benefits programs.

Start your journey today!

 

What we expect of you?

Experience – 2 years of relevant experience.

Education – Associate’s 2-year degree or equivalent work experience.

Skills – Must be able to work independently and have excellent organizational, interpersonal, and verbal and written communication skills with attention to detail. Must be able to manage multiple priorities with flexibility in a fast-paced work environment. Must have a positive attitude, and a strong commitment to customer service. Must be proficient in Microsoft Office, including Word and Excel, and Outlook. Must be able to pick up and understand the current Customer Management Programs. And utilize Share Point. Sales Skills are a must.

 

City
Rock Hill, SC

Passionate people create exceptional  things
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act.  Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer  a wide range of interesting job roles and many opportunities to grow. This is where it begins –  Join us at the Home of Industrial Ideas.

Customer Service

Tagged as: contract administrator, contract renewal, customer service, service