RH

Atlas Copco

Collections Specialist

The Role

Mission

Analyses and processes data with a high level of customer service while maintaining focus on the core objective, which is to minimize costs, optimize sales and cash flow for the Company.

Roles and Responsibilities

Collect on customers’ accounts, both past due and proactive collections, by working and clearing Collections Queues daily.

Handle incoming calls and emails from customer’s regarding their invoices, including documenting the communication with the customer and responding appropriately.

Notify Credit Analyst, Sales, and RBC of any ongoing payment issues with a customer’s account.

Recommend accounts for bad debt provision and/or third party collections.

Identify, research, and distribute disputed invoices. Coordinate with internal departments to ensure they are resolved.

Research and resolve short and partial payments.

Complete Online billing as required by customers.

Submit and Process Credit Memos on Customer Accounts.

Process Credit Card Payments.

Back-up Credit Analyst as required.

Contribute to positive Company branding by projecting a knowledgeable, professional, and customer-oriented image to customers.

Perform all duties in accordance with Atlas Copco standards, while always striving to understand the needs and expectations of the customer.

Take whatever action is appropriate and required to get the job done and to establish and maintain communications with all people/employees considered necessary to get the job done.

Perform other duties as assigned.

What you can expect from us?

Choose your career with us!

Drive your Career, Explore Opportunities, Realize your Passion . . .

Attractive benefits Include:

  • Excellent compensation package, including a flexible benefits plan, and generous 401 (k) retirement plan
  • Health insurance/ Dental insurance/ Vision insurance
  • Competitive paid time off

What we expect of you?

Experience

3 years of directly relevant experience.

Education

Associates Degree in business or equivalent experience.

Skills

Must be an independent self-starter with a positive attitude.  Must also be customer-service oriented, have excellent organizational, interpersonal, verbal and written communication, analytical, and decision-making skills. Must be proficient in Microsoft Office, including Word and Excel.  Proficiency in SAP software applications is a plus.

City
Rock Hill, SC

Passionate people create exceptional  things
At Atlas Copco we believe in challenging the status quo, always looking for a better way. Our leading-edge technology enables us to innovate for a sustainable future.
We believe that people make it happen and with us you are empowered to act.  Your ideas can make a real difference and contribute to the quality of life for people everywhere.
We offer  a wide range of interesting job roles and many opportunities to grow. This is where it begins –  Join us at the Home of Industrial Ideas.

Administrative / Banking / Finance

Tagged as: billing, collections, collector, customer service, finance, invoices, payments