3D Systems

Credit and Collections Supervisor

Job Summary

Researching and examining credit risks for new accounts, approve credit lines for new accounts, under authority parameters. Responsible for the collection of funds due for assigned account portfolio, and the overall quality of the assigned portfolio. Assess potential Bad Debt risks for account portfolio and communicate to management. Coordinates with other departments on new orders for approvals, holds, releases, special approvals etc. Supervise the U.S. Credit and Collections Team.

Primary Job Functions:

Daily customer contacts via phone, email, etc. for collections of funds due and reconciliation of assigned accounts. Maintain record of contacts in Oracle enterprise system
Input and monitor for acceptance/ payment EDI invoices for assigned portfolio
Timely review of orders on credit hold for disposition- release, hold or pending
For new accounts- compile credit file for risk analysis and credit line issuance via credit reporting agencies, on line resources. Seek and obtain appropriate approvals for credit lines, with authority for approval of some credit lines
For existing accounts- perform new credit risk analysis for updating of credit lines as needed
Process credit memos as needed, to maintain the quality of the assigned AR portfolio
Act as a point of contact for customer’s problems/complaints and seek resolution of concerns
Process and review large orders for credit risk and obtain appropriate approvals as required by the approval matrix
Identify and place accounts for outside collection. Monitor and manage the outside collection efforts, including legal court proceedings.
Review and respond to SOX compliance matters/inquires
Administrator/subject expert on credit card processing systems
Participate in projects for process improvement initiatives
Represent department on cross functional teams and business meetings
Ensure cash posting is done in timely and accurate manner, lending support when necessary
Additional duties as warranted, as assigned by management
Manages timecards, performance management, and all responsibilities for the Credit and Collection employees




Education and Training

Bachelor’s degree preferred

4-6 years previous experience in credit and accounts receivable, preferably with a manufacturer
General knowledge of Accounting responsibilities and functions
Knowledge, Skills, and Abilities

Previous experience with Oracle preferred
Strong computer/software systems aptitude and intermediate Microsoft Office skills
Must be very well organized with the ability to handle multiple assignments and prioritize appropriately
Intermediate Business presentation skills
Supervisory and leadership experience required

3D Systems is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to, among other things, race, color, ethnicity, religion, sex, age, sexual orientation, genetic information, marital status, gender identity or national origin or because he or she is an individual with a disability or a disable veteran, Armed Forces service medal veteran (referred to collectively as “protected veterans”). The Company also provides applicants with equal employment opportunities without regard to pregnancy, childbirth, medical needs arising from pregnancy or childbirth, and related medical conditions including, but not limited to, lactation.


Tagged as: accountant, accounting, accounts receivable, oracle