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[ID] => 37509
[post_author] => 1
[post_date] => 2021-03-05 12:51:34
[post_date_gmt] => 2021-03-05 17:51:34
[post_content] => Citi’s Global Consumer Bank, Consumer Business Operational Risk and Control (CBORC) organization drives consistency for addressing Operational Risk and Control issues within the Global Consumer Businesses (GCB). CBORC fosters a culture of control, customer centricity and accountability by leading efforts to identify, anticipate and mitigate regulatory, reputational and operational risks.
The Global Retail Bank and Consumer Lending Operational Risk and Control team is responsible for (1) establishing and managing control routines (2) developing and deploying frameworks and standards (3) identifying, monitoring, and mitigating emerging risks across markets (4) ensuring escalation and facilitating resolution of significant issues, and (5) exercising oversight over global control programs.
The Senior Operational Risk Lead will join the team, reporting to CBORC Retail Bank & Consumer Lending Governance & Strategy Head operating in close partnership with the process owners, CBORC process leads, and lines of defense - will lead the development and deployment of critical capabilities to identify, monitor, and mitigate operational risks across key business areas supported.
Key Responsibilities:
Coordinate MCA for GCB global business areas, compiling evidence and materials, and continuous improvement to Annual and Quarterly Risk Assessment reviews
Develop, maintain, and monitor performance of Standard MCA Profiles for Franchise Growth and Strategy (payment, wealth management and lending products). Partner with local process owners in the identification of opportunities to improve local ARCMs
Oversee and ensure activities related to key R&C programs for Global Products (wealth management and lending) including, but not limited to Manager’s Control Assessment (MCA), Audits, Issues and CAPS are consistent with global risk/standards and objectives
Lead the identification, measurement, and monitoring of Significant Risk Indicators for Global Products.
Define strategy for enhancement to controls - through automation or other means - in order to drive improved prevention and detection of operational risk issues, in partnership with CBORC Digital Lead. Assist global and local process owners in process re-engineering efforts
Develop business requirements for digital monitoring - via digital retrievals or other means of automated review - for ARCMs in Global Retail Bank and Consumer Lending in partnership with CBORC Digital Lead
Partner with CBORC Leads for Global Consumer Services and Fintech in the design and deployment of digital control governance in support of the Agile development approach
Support Consumer and enterprise fiduciary businesses and committees in governance oversight
This role will provide the candidate with the opportunity to develop solid understanding of the Global Retail Bank and Consumer Lending business dynamics and risk profile, to contribute to the definition and roll-out of solutions aimed at mitigating operational risk, and to build relationship with key stakeholders in regional and functional units.
Qualifications
Bachelor's degree and 7+ year experience in risk management (credit or operational), preferably within the Global Consumer Bank lines of business
The candidates needs to show strong judgment with a demonstrated ability to provide effective challenge on new initiatives to senior business management, as well as consideration for broad implications of recommendations across customer experience, financials, and risk
The candidate needs to be self-motivated with sheer passion to transform the approach to operational risk management within the business, demonstrating a strong blend of strategic, analytical, and critical thinking
The candidate needs to demonstrated flexibility to accommodate evolving priorities, including leading ad-hoc projects based on business needs, and ability to operate under time pressure
The candidate is required to operate autonomously with limited supervision, displaying effective project planning and time management skills. Needs to provide track record of delivering results with a strong sense of urgency, while building effective partnerships across organizational units
The candidate needs proven ability to analyze and synthesize disparate information into a cohesive set of recommendations, moving issues forward to resolution. The role requires proven ability to influence stakeholders across geographies / functional lines, creating buy-in through excellent communication / presentation skills beyond language barriers
The candidate should have experience in leading projects from planning phase through execution working with virtual teams
Knowledge of key end-to-end processes within the Retail Bank and Lending Business, Digital Customer Experience, and Analytics & Information Management is preferred but not required
Familiarity and ability to assist with other enterprise wide policies such as Records Management, COB, and Information Security, etc. is preferred but not required
-------------------------------------------------Job Family Group:
Compliance and Control
-------------------------------------------------Job Family:
Business Control
------------------------------------------------------Time Type:------------------------------------------------------
Citi is an equal opportunity and affirmative action employer.
Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran.
Citigroup Inc. and its subsidiaries ("Citi”) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi.
View the "EEO is the Law" poster. View the EEO is the Law Supplement.
View the EEO Policy Statement.
View the Pay Transparency Posting
[post_title] => CBORC Global Retail Bank & Consumer Lending – Operational Risk Senior Lead
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[post_name] => citigroup-cborc-global-retail-bank-consumer-lending-operational-risk-senior-lead
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[post_modified] => 2021-03-05 12:52:06
[post_modified_gmt] => 2021-03-05 17:52:06
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