[ID] => 21606
[post_author] => 7058
[post_date] => 2019-07-18 11:15:13
[post_date_gmt] => 2019-07-18 15:15:13
[post_content] => Relax.... Join Our Team! This position is located at our new back office operations center on Anderson Road in Rock Hill, SC. Job Summary: The Loss Control Specialist will gain member contact on delinquent loan accounts, negotiate repayment to bring accounts current, initiate appropriate action, and maintain accurate records.
Job Specifications: The Loss Control Specialist must have a high school education and be self-motivated. Good oral and written communication skills are necessary to deal effectively with members. Previous collection experience is desired.
Review status of delinquent accounts and initiate collection actions.
Prepare correspondence on delinquent accounts; phone contact with members and cosigners based on collection queue/production goals.
Utilized credit union collection software to monitor accounts to determine if payment has been received as promised and follow-up, if necessary.
Skip-trace accounts according to established credit union policies and procedures.
Initiate repossession recommendations to management following established business practices.
Initiate foreclosure recommendations to management following established business practices.
Initiate charge-off recommendations to management following established business practices.
Must have good working knowledge of credit union collection policies and procedures, state and federal laws governing collection practices, and NCUA rules and regulations.
Compliance with applicable statutes and regulations including, but not limited to, BSA, and the FDCPA business module.
Maintain acceptable call quality as determined by the Management staff.
All other duties as assigned.
Candidate must be available Monday - Thursday, 8 am - 5 pm, Friday 8 am - 6 pm. One Saturday each month will work 8 am - 1 pm.
The Loss Control Specialist, an hourly paid position, will additionally have an opportunity to earn a monthly incentive based on performance goals. We proudly offer competitive income and comprehensive benefits package.
Benefits provided include the following:
10 Paid Holidays Annually
Family-oriented culture that values work/life balance
Retirement Plan (401k with employer contributions + Pension Plan fully funded by FFCU)
Comprehensive Health and Dental Insurance
Life and Accidental Death & Dismemberment Insurance (at no cost to employee)
Voluntary Supplemental Life Insurance coverage for employee, spouse, and children
Health Care and Dependent Care Flexible spending accounts
Long Term Care Plan
Long-Term Disability Insurance
Tuition reimbursement to assist with furthering education
Certifications - Assistance with achieving and maintaining